Policy & Information

Policy & Information

Appearance: Stock photo shows the print. Lighting of the photo and screens may make the photo/item look different in person.

Shipping: In stock, ready to ship items, TAT is 1-3 business days. Pre-Order items can take 10-55 business days to ship. Please allow 24-48 hours for tracking to be available after the shipping label is printed. USPS is having a lot of problems this time of the year. If you have a problem with your package once it has been accepted by USPS, please contact the USPS. 

Earring Information: Print may vary from stock photo due to pattern of earring material. All come on hypoallergenic hooks. All are single-sided unless otherwise noted on the listing.

Stud earrings range from 8mm to 18mm, 12mm being the most popular. All are on hypoallergenic trays and posts with rubber push-on backs.

Tee/Sweatshirt Pre-Order Information:  Tees can take 10-15 business days to ship. 

T-Shirt and Sweatshirt brand may be substituted with an equal or better grade due to stock availability. 

Refund: All sales are final. No returns, exchanges or refunds are permitted. If for some reason you are unhappy with your order, please email us.

If you have questions or concerns, please contact us at sales@hylidaeboutique.com.